Refund Policy

Last updated August 27, 2026

Every purchase is covered by a 14-day money-back guarantee, no questions asked. There is no time-limited trial build; the return window is your risk-free way to put SoloVoice through its paces on your own rig.

How to get a refund

• Email [email protected] within 14 days of your purchase.
• Include the email address you bought with and your Gumroad order number (it is on your receipt). Your license key helps too but is not required.
• You do not have to give a reason, although if something did not work we would like to know so we can fix it.

What happens next

We issue the refund through Gumroad to your original payment method, normally within two business days of your email. Depending on your bank or card issuer it can take five to ten business days to appear. Once the refund is issued your license key is deactivated and will no longer activate the Software, so please uninstall it.

Upgrades

The $50 upgrade from SoloVoice to SoloVoice Orchestra has its own 14-day window from the date of the upgrade purchase. Refunding an upgrade returns your license to the SoloVoice edition; it does not refund the original purchase unless that is also within its own window.

After 14 days

We cannot offer refunds after the window closes, but support does not stop: if the Software is not behaving as described, write to us and we will work through it with you.

Statutory rights

Nothing in this policy limits any rights you have under consumer law where you live.